Beautiful Furniture Straight To Your Door

What is the estimated delivery time?

We treat each order as a priority and aim to dispatch your goods as soon as possible. Please note the delivery time may vary depending upon the type of your order like direct/customized product. As of now all the deliveries take approximately 7-10 days. TimbTree is dedicated to dispatching your products within the 6-7 days of the timeline; however, in the case of exceptional situations like transport strike, riots, natural calamities (like rains, flood, earthquakes, etc.), it might happen that the Est delivery time may exceed than the promised timeline. In such exceptional cases, TimbTree may cancel the order and refund the full amount to the customer as per the scenario.

What if I don’t get my furniture even after the estimated date?

TimbTree strives to reduce the shipping time, though some technical glitches may result in delay. If you are waiting for longer than usual, you are requested to call our Customer Service Representatives at +91-8447343535 (10 AM – 7 PM).

Are there an additional fees to ship my product?

You don’t have to pay anything extra for your order. All products at TimbTree are shipped absolutely free of charge.

How will you deliver my purchase?

We have partnered with leading logistics companies to ensure that your furniture arrives intact and right on time.

Can I receive my order at a different address?

Yes, TimbTree can deliver your furniture at an address other than the billing address.

Can you deliver my product overseas?

No, currently TimbTree products are available for national delivery only.

What am I responsible for upon delivery?

At the time of delivery, you are requested to ensure that no part is damaged or missing of your furniture. In case you find any damage, kindly contact our Customer Service Representatives at +91-8447343535 (10 AM – 7 PM) and inform about the same at the time of delivery.

Where does TimbTree provide Delivery services?

TimbTree offers its free delivery services in Gurgaon, Manesar, Faridabad, Delhi, Noida, and Ghaziabad at present.

Does TimbTree provide free installation for all the product(s)?

Yes, TimbTree offers free installation services in Gurgaon, Manesar, Faridabad, Delhi, Noida, and Ghaziabad.

What should a customer do in case of a broken product?

In case of any broken product, the customer would need to contact TimbTree and notify the issue to us. We’d be happy to offer the best feasible solution as per the scenario to the customer.

Custom Product Delivery timeline?

Custom made products can get delay by 5-7 weeks, over a regular delivery time of 7-10 days.